The engineer hadn't seen this issue before but when he rang his boss he was told to follow this process exactly. I have checked my inbox and junk for a verification email but do not have one, when I try to login or even try forget password, I get the following error: You haven't confirmed this email address yet. If you are a Virgin Media customer, you’ll have a dynamic IP address. Tudor. So the title says it all. If your router cannot obtain an IP address from the ISP, you might need to force your cable or DSL modem to recognize your new router by restarting your network. To hear you had the same one for 10 years is surprising, as when you get a new Hub and they activate the new hub this should cycle you to a new IP address. Different MAC address is presented to their DHCP server. The software version I'm running is LG-RDK_4. We checked the DHCP server and other thinks realted to dhcp evrythinks works fine and rebotted the server also. MikeThe reason that this is suggested first is because it is simple to do, and sometimes you can get a “failed to obtain IP address” due to temporary interference. 1. Question, I placed the VM Router into Modem mode (VM Modem from now on) and use my Own router on the Ethe connection garnishing the External IP, then doing what it should be doing and sending an. Note down this public IP. If the DHCP is disabled and. Connect the repeater to your desktop or laptop via the patch cord: Ensure your PC’s wired Ethernet card is configured to obtain IP automatically: Try to open the repeater’s default IP address that is printed on the back of the unit. ) The method given by eddy for superhub 3 does not seem to work as the console does not respond with n number. org: This is a widely-used time server that is run by the Network Time Foundation. They. I believe it is having issues with the DHCP service. 168. Options. g. 3. I read on this forum that there was a thread about the Hub 5 overheating and affecting DHCP but I can't find it. They called me to say yes, we have your dynamic IP package, I said no, I orders static. xxx range IP to a given MAC. Anyway: 6to4 will certainly allow you to have fun with IPv6, but for full connectivity, Virgin Media has to provide it natively -- so don't get lazy and keep hassling them! Also, the 192. If not, it's probably gonna be spend some money like the previous poster stated on an expensive router to change the MAC address to get a different IP from virgin, or. 1. It worked for a few weeks, but yesterday my internet would not connect and i had to revert to "obtain an IP address automatically" . 2 weeks ago. Need to contact Virgin Media Customer Services? Call: 0345 454 1111 WhatsApp: 07305327112. 168. Ethernet works fine. on 09-07-2023 08:46. Then, select Remove This Network. Use Virgin Media on Your Computer/Laptop. They reconfigure their side of the network i. . This form is for the purposes of reporting abuse from a Virgin Media IP address or a security vulnerability relating to our network. If that works, find a Wi-Fi hotspot in your area and test connecting to that network. Then, select Open Network & Internet settings. 99. If you have an alarm system or similar you need to contact your alarm operator & see what provision is being made for landline. 29-03-2023 11:40 - edited 29-03-2023 11:41. Would anyone happen to know of a possible fix? 100 “Failed to Obtain IP Address”: How to Fix an IP Configuration Failure on Android Check your network encryption and firewall settings, then restart the router By Ryan Dube Updated on July 19, 2023 Reviewed by Jon Fisher In This Article Jump to a Section Causes of the Problem Solutions to Try Frequently Asked Questions Open a command prompt by typing “ cmd ” in the search bar. on 10-02-2023 12:23. 2 million home subscribers (from a footprint of 15 million homes), 3 million mobile subscribers, plus business (who may want more than 1 IP address), internal infrastructure (do a traceroute and you find a handful of public IPs. This has been picked up, reported to Spamhaus, your IP address has been listed and VM (for better or worse) have blocked you from sending emails. Then, tap Save to save your settings. 0. You are done. Options. Options. 254. If there is just a single hop in the results, you are not behind CGNAT. Use it in router mode and it will get a WAN IP from VM, based on its own MAC address. Heres what was sent to me from the ISP. 6. on 23-01-2023 13:03. I have no idea why. It allows access via 802. 0. Line was installed with 5 static IPs, PFSense setup with a Unifi network and speeds were above what I paid for - Nice. You should see an option for DHCP setup. I get this message; " ’s server IP address could not be found". The Virgin Internet Security team says that Spamhaus has detected bulk spam emails being queued from my IP address. They assign a new IP address to you hub or modem pretty each time it reconnects. 168. Roger_Gooner. 168. setText(myIp); The problem is you are trying to pass an int in the setText method of your TextView. Once you have this you can provide it to the site owner so they can check it against their firewall logs. Mac: Set the ‘ Configure IPv6 ‘ option to ‘ Link-local only ‘. Protocol Change: If PIA is not connecting in USA, then you just need to follow the steps below to resolve the issue. Had a tech visit today. 1 The admin settings password is on the bottom of the Hub and is different to the Wifi password. --. Unplug your modem, wait for 10 seconds and then plug it back in. 0. 1. 0. 0. If you're using an Apple device, can you please go in to your Settings > select WiFi > click the little I in a circle next to the network you're connected to. Other devices have the same problem, so I know the issue is not with my PC. This includes the availability of email. 168. If you change the IP mask to 255. To assign a static IP address, follow these steps: Tap Settings. 1, fill-in the IP as 192. 168. I'm hoping I can get some free pods and that this resolves the reboot issue. xx. net e-mail address. 8. Context: Yesterday I called Virgin Media and asked for the five static IPs I’m entitled to as part of my business contract. 168. They are unable to get an IP address from the dhcp server on the router. If you are using a VM hub in modem mode you should NOT on your internal network refer to your DNS address because all the VM hubs do not support ‘hairpin NAT’. Now you can connect your PC's and they will get. Also make sure your draytek is set to receive it's WAN IP via DHCP. 1 IF you own network subnet is not 192. 5 hrs on the phone to virgin media, spoken to 6, yes 6 different people and cut off twice. No, there is no Hub setting to disable the “Not secure” warning shown by browsers, and nor is it required because: your are connecting to the Hub from within your home network. 7K subscribers in the VirginMedia community. The only way to force a change is to change the MAC address of the device connected to the modem. Change the Wi-Fi Router Channel. Subnest mask, IP Address and DNS. OK - stuck in an infinite loop of pain. 1. Internal could be a different issue as most network cards will give you both IPv4 and IPv6 addresses unless you disable it, it will not make any difference to your external connection. 168. A quick fix to the “Failed to obtain IP address” issue is forgetting the Wi-Fi network you have issues with, then reconnecting to the network. A few months later I pull out my Switch and try to browse the eShop only to get a couple of errors. 2 - 192. Unlimited bandwidth and traffic. They assign a new IP address to you hub or modem pretty each time it reconnects. Tapping on it, tap advanced and picking "Phone MAC" then connect. Full email address, e. Hi. 1x authentication using Radius (MS IAS Server) with certificates. 1 or 192. Options. 1. :eek:Alessandro Volta. 168. When I attempt to login, nothing happens on the webpage, connected by Ethernet or wireless. Afternoon, I seem to have encountered an issue with my Hub 5. try adding email account now. 168. . I even turned off the router for a week when I went on holiday, hoping to get a new IP-Address when I turned on again (no such luck). 168. The most common way to protect a WiFi network is to enable the WiFi router's built-in encryption options. Rebooted the hub several times inc Reset, the 2 andriod phones and plug in security cameras (both are the same make and model) would not connect and the message "failed to obtain IP address" appears on the hand held devices. Hi guys, I cant seem to connect to a dynamic ip, I have a horrible feeling ive been hacked and im connecting to a server of some sort, but if I try to make my ip dynamic I just lose connection and can not connect to the default gateway. on 28-02-2023 10:44. Check the Wi-Fi network name and password are correct. Reply. Cannot send emails. 2. Port Forwarding page broken. 4. However, they don't seem able to provide any evidence as to what the source of the emails might be. 24/7 live Customer Support service. Having found the IP of the Powerline extender enter that IP into the URL of a web browser. 168. it did it, my laptop was still connected (working from home) and worked just fine. ie Modems WiFi Smart WiFi Pods Online Security and SafetyIf connect to the router via cable could access internet, but when devices connect to the router wirelessly couldn’t access internet, please refer to Step 5. You'll also need to make sure you provide your public VM address. No solution and varying information. Step 4. Alessandro Volta. I read on this forum that there was a thread about the Hub 5 overheating and affecting DHCP but I can't find it. We would like to show you a description here but the site won’t allow us. If you'd like to buy a Virgin Media product like broadband or TV you can contact a dedicated Virgin Media team on 0330 165 6723. Dynamic IP addresses can change if you reset your gateway device or switch it off and on again. Helps dispense four million medical prescriptions. virginmedia. You get a different IP if you are in modem mode or router mode. I know it's not been hacked - just an issue with the IP address being blocked / blacklisted. Because sometimes the ISP will assign a public IP address in IPv6 format if the lease for IPv4. Online chat: You should see the option to start a chat on Virgin Media's website. Switching between router and modem mode. That means a network cable is plugged in or a wireless network exists. 6. When I try to send mails these get stuck in the outbox with the message appearing "We couldn't access this account. I realised after installing Office 365 that I hadn’t set up Outlook to read my Virgin Email. 1. Turned hub to modem mode and attached a router. The router may restart (not sure), but also may just go out and try and access the modem and then obtain an IP address. Thanks. 5. One person said he could see it IP was blocked and went off to sort this then came back and the. Both ExpressVPN ($6. Go to solution. I understand that VM assigns a private WAN IP address (192. A couple of week's back we were having problems with Wifi connections dropping out or not being able to connect, occasionally issues with the wired connection as week, I was told that there was a fault in the area and if the issues still occurred then to comeback. 67/month) or NordVPN ($3. Try restarting your Wi-Fi router. This can however pose a challenge that will require you. 8 in the DNS 1 field, and 8. 2 but may check by ARP and ping this then tells the router you can't give that IP out but what if the PC is off with 192. You might be able to change it to something like 192. I've been experiencing Wi-Fi issues on and off over the past few months, normally a reboot of the device and it works fine. com Running the windows troubleshooter, it says that the problem is that the IP address is invalid. To obtain a Static IP address you will need to contact the Virgin Media Business department. Hi all, As far as I was aware, Virgin Media Ireland have had IPv6 in some form (DS-Lite IPv6 perhaps) for a couple of years or more as I recall getting my brother to check his IP address last year and it showed both an IPv4 and an IPv6 address. 168. com which is - 5311806. Note you can only connect one wired device to the Hub when using modem mode as WiFi is also disabled. Simply enter your IP address or domain name. on 27-07-2023 20:50. For £12. We would like to show you a description here but the site won’t allow us. Step 1 Find the best spot for the WiFi Hub Make sure to keep the Hub out in the open. Wifi connectivity issues. 0. To add a source folder using the IP address or device name, follow these steps. Need for increased data capacity and flexible scalability highlighted by 32% traffic growth on Virgin Media O2’s mobile network,16% growth in broadband data downloads and a peak traffic load of. For many months now, when I do a search via Google, many of the results won't open when I click on them. Step 4. (assuming you're in modem mode) If you're in hub mode, you need to switch to modem mode. Mac: Set the ‘ Configure IPv6 ‘ option to ‘ Link-local only ‘. New Wifi Box to Another Address in QuickStart,. I've tried Safari, Chrome, incognito mode, iPhone, iPad, Virgin Media app to create an account. CGNAT has amazing benefits for ISPs. I can join the network, enter credentials (that I can see work) and get the certificate. 0. However, they don't seem able to provide any evidence as to what the source of the emails might be. You can contact this department by calling 1800 941 941 (Monday - Friday) or email:. Laptops connect but have "No internet, secured. Open the command prompt (Press Windows + type cmd in the search bar). 191 and after port forwarding using port 5000 I can access the NAS by using this URL:Then try a traceroute to that IP and see if you can identify what machine is. on 10-11-2022 00:24. MikeIP Addresss. 254. Entertain me; Broadband Deals. 168. With dynamic IPs, a device can have a different IP address every time it connects to the network. 1 ACCEPTED SOLUTION. The Virgin Internet Security team says that Spamhaus has detected bulk spam emails being queued from my IP address. As a workaround, please do try rebooting your modem or router a couple of times and check if the ISP assigns a new IP address. 4 in the DNS 2 field. Since 2017 our Public IP has changed once and that was when a Hub 3 failed / was replaced. legacy1. 36 hours without internet, zero response from Virgin Media. As a customer-first organisation dedicated to delivering the best for business, we are continually investing in our network. Hi I dont know what is going on but I can not receive or send emails from my work email address supplied by 123-reg. Options. I am using my TP link dongle to do that. Anyway, done it now and submitted. 168. 0 is shown, your router has not obtained an IP address from your ISP. Options. 8. 2) Once you have pasted it into Word, replace username with your full Virgin Media email address, and password with. Then, select Remove This Network. 1 into the address bar of your browser. Follow These simple steps to get your Virgin Media Router reset : Left click on "Open network Connections". #2 I've never had a WiFi issue, although I also removed the stock ROM within an hour of opening the box with the phone lol Are you sure you entered the correct. (That's Cloudflare. Even closing the account and opening a new account at the same address won't change your IP if you are in modem mode and use the same router. This pretty. imap. You can use it by specifying the server's. That will generate a new IP. I have tried several new passwords but on each occasion Outlook reports that something went wrong, Outlook could not update the password, and advises me to try. Virgin's IPs, whilst dynamic, are fairly sticky and are assigned based on the MAC address of the device connected to the network. ; This table. I asked the person on the phone multiple times if she was sure, and she. Test Virgin Media with NordVPN: Try accessing Virgin Media while connected to a NordVPN server again to see if the issue is resolved. Very Insightful Person. Networking and WiFi. 73. I cannot connect to the Virgin mail servers with Office 365/Outlook. If I try to connect from the phone or my Macbook, it just won't connect (connection failed, couldn't get IP etc. In response to newapollo. I've tried 25 different passwords, some actual words, some random, even some using a password generator. 254. With epidemic theft of cable modem broadband service across Virgin Media’s network, how can any customer be definitively identified as sharing copyright files? It could just as easily be someone using a cloned modem and stealing that customers MAC address. Tudor. SpeedVirgin Media say they have detected interference near my router. However, they don't seem able to provide any evidence as to what the source of the emails might be. 6. 8564. 0. Learn more. 168. I have just taken my PC from Windows 10 to Windows 11 by an ISO install. Hi All, I have an old virgin. Reply. Check the Wi-Fi network name and password are correct. 3. 1. 168. 255. 168. Note: If you update your username in My Virgin Media, this email address will not change. branson@ virgin. I said I wanted a status IP address, to use in model only mode and a 4g backup dongle. No need to mess about with MAC cloning. It's been driving me nuts for a long time and Virgin have been unable to help. It is written as, ‘SERVER_ADDR’. In short you are calling method setText(int resid) instead of setText(CharSequence text). 1. SpeedMost ISPs in the UK use dynamic IP addresses, as static IP addresses are a business commodity. You cannot set a Static IP via DHCP, all you are doing is to set a preferred IP address. There are a number of different blacklists you could be listed on. The simplest way is to use $_SERVER with ‘REMOTE_ADDR’, it will return the user’s IP address who is currently. Log onto the Hub at 192. 247. xxx IP address, with the google dns servers, and 192. Again I have checked and it's nothing more than the IP address at fault here. If you have any concerns about phishing emails or want to find out more, we publish regular updates about known phishing scams in our Security Matters. Check if your email address, password, and other personal information has been exposed in a data breach. Thanks. AtlasVPN: A fast and secure VPN that is great for streaming. virginmedia. Simply enter IP address in the form below to get geo-IP location data of an IP address. Command: PBSZ 0 Reply: 200 PBSZ set to 0. 168. Update 2 (June 22, 2023) 04:41 pm (IST): The Virgin Media support team confirmed that the issue has finally been resolved. Model = TL-WPA4230P All of a sudden my powerline extender has started saying it 'could not obtain IP address'. Solution 4: Turn Off Proxy Network. We would like to show you a description here but the site won’t allow us. on 07-02-2023 19:02. So whether it's technical issues, hub problems or you need support, we’ll help you with our complete set of general help guides and answers – like our billing and payments help guides. Select “ Connection ” from the pane on the left side. Unplug the power cord from the back of the console for 5 minutes. If no login screen shows up, try finding the correct IP address for your router by Searching for your router. Your Hub isn’t connected to the internet, which means I’ve just received the VirginMedia Hitron router via virgin business. See where this Helpful Answer was posted. Current setup: CM2000-> RBE973S-> Trendnet TEG-S380-> GS716T-> pi-hole. 0. Hey jackmcconnochie, thanks for reaching back with an update. Learn more Have I helped? Click Mark as. At first I thought it was my iPhone so did all the usual forget network/restart etc. Best done from a wired connection. In the case of your WiFi timer, it needs a fixed IP address in order for remote access to operate, so you will need to set this up manually. However, they don't seem able to provide any evidence as to what the source of the emails might be. Scroll down to. It did not works well. Once finished with the plugs, re-tick the setting to enable 5Ghz. 1. Also get a traceroute to the office PC so you can see where the delay is. 168. Or, open PS4 Settings >. I tried to use a static IP address and that doesn't work either. I am having trouble with my Virginmedia IP address being blocked by Virgin. com. If the issue still persists, I recommend contacting your ISP provider and ask for further information about the concern. --. Test Virgin Media with AirVPN: Try accessing Virgin Media while connected to a AirVPN server again to see if the issue is resolved. On our wavelength. Options. Settings to enter. Now choose Properties. Virgin Media – 150 from our home phone or mobile, 0345 454 1111* on any (* call costs vary) from 8am: to 9pm Monday to Friday, to 8pm Saturday, to 6pm Sunday. I checked who the owner of the address 81. If you haven’t changed your password, the default one is placed on the bottom of the router. You could contact VM Business instead for a static IP. Log into the admin pages of the Hub and there is an option for modem mode. mobile hotspot turns on but my mobile devices cannot connect and get stuck at obtaining IP address step. You cannot get a fixed IP address with VM residential broadband. Check if the problem is sorted or not. I have tried to send email from an IP camera using smtp port 25 and I think this has put me on a blacklist. If none of the above solutions work, there may be a problem with your phone’s current network settings. 0. 0. Options. 6. -- I'm a Very Insightful. The present firmware on the VM hubs restricts the LAN IP address to 192.